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Testimonials

A small sample of our recent client feedback

What were the circumstances that caused you to look for a Financial Adviser?
My company DB pension was tied up for another 5 years and I wished to consider early retirement and more flexible access to funds.

How did Paul Ward help you?
Mr Ward took time to understand my financial situation and future plans and helped me to better understand my options. He was able to facilitate the transfer of my pension and help me to plan for an earlier retirement than I thought would be possible.

What is your current situation? Have you seen the outcome you were hoping for?
Yes, my pension has been successfully transferred in what was a very smooth transaction.

What could they have done better?
I'm delighted with the service Mr Ward provided and felt the fees were reasonable for the level of personal service and advice I received.

Martin, Cheshire


What were the circumstances that caused you to look for a Financial Adviser?
I was reaching the age of 55 and was aware of the regulations in place relating to Pension Drawdown, and as per the legal requirement I had to take independent advice as to whether it was the right thing for me to do, transferring my Final Salary Scheme pension to a personal scheme with the ability to make a tax free cash drawdown of up to 25% of the transfer value.

How did Paul Ward help you?
I met Paul via a business situation nothing to do with financial advice and following a general conversation relating to pensions, as I was already at the stage of having requested a transfer value from my final salary scheme, I felt very comfortable asking for Paul to meet me professionally to advise me.

What is your current situation? Have you seen the outcome you were hoping for?
Whereas I was very much thinking I wanted to make a transfer prior to my initial meeting with Paul, the actual process involved was a lot more involved than I realised. However, I completely understand why this is required as it is not as simple as "I want to transfer my pension, what forms do I need to fill in ? “. After everything that was explained I was very happy with the decision and outcome.

What could they have done better?
Paul just provided me with what I needed.

Ian, Cheshire


What were the circumstances that caused you to look for a Financial Adviser?
I wanted to consolidate my pensions.

How did Paul Ward help you?
Paul visited my home and discussed my needs then he contacted my various pension companies and obtained all the required information - he created a package suitable for my needs - Paul visited my home again to talk through the package then he finalised the package and monitored it throughout until complete.

What is your current situation? Have you seen the outcome you were hoping for?
Yes.

What could they have done better?
Hard to say what could have been done better – I am more than happy with the way things were done and the final outcome.

Peter, Staffordshire


What were the circumstances that caused you to look for a Financial Adviser?
Needed to know what to do with our pension pot.

How did Paul Ward help you?
He advised us to move our money to another company and to invest it in various companies. We did this and our pension pot has increased.

What is your current situation? Have you seen the outcome you were hoping for?
Absolutely, very happy with the outcome.

What could they have done better?
No we are extremely happy with his services.

Alan, Manchester

What were the circumstances that caused you to look for a Financial Adviser?
Getting to an age when I start thinking about my pensions and realising that past pension decisions needed to be reviewed.

How did Paul Ward help you?
Reviewed all current pension arrangements and made suggestions.

What is your current situation? Have you seen the outcome you were hoping for?
Outcome has surpassed my expectations - performance of the funds recommended has been outstanding. Advice was exceptional.

What could they have done better?
Nothing - he hasn't pestered me, has offered advice and explained why he offered the advice and gave me the space to make the final decisions.

Terence, Merseyside


What were the circumstances that caused you to look for a Financial Adviser?
Looking for a company pension and life insurance scheme that suited my business and staff.

How did Paul Ward help you?
Paul listened, understood and engaged with us in a way that fitted around our business and family lives. We agreed on the products, discussed the options and we were fully involved and informed from Day One.

What is your current situation? Have you seen the outcome you were hoping for?
Our Company received a pension scheme that exceeded our expectations and that we were more than happy with.

What could they have done better?
There were no problems, Paul was professional and friendly at all times. Keep up the good work!

James, Merseyide


What were the circumstances that caused you to look for a Financial Adviser?
My wife and I returned to UK after living overseas for 12 years and needed expert advice on most beneficial way of re-investing funds, if necessary. Also, there were a couple of loose ends that needed advice before finalising them.

How did Paul Ward help you?
Paul fully explained his charges and was upfront about finding fund providers who levied realistic charges. Paul quickly involved himself in the issues outstanding from Cyprus. He certainly understood our thoughts on risk and advised us accordingly. After some consideration, he recommended a fund for us, in which we were happy to invest. Finally, he maximised our investment in ISAs, which had not been available to us in Cyprus.

What is your current situation? Have you seen the outcome you were hoping for?
Paul's advice did not cover pension arrangements which were already in place. We were happy with the documentation provided we received from our fund provider. Having been with Paul for only 12 months, we believe our investment has withstood the problems of the Stock Market during that period and we are hopeful that things will improve overall.

What could they have done better?
It is difficult to identify any areas for improvement since we are relative novices in the world of finance. Suffice it to say to say that we feel Paul has been ultra professional in our dealings and we have no complaints.

Colin, Lancashire

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